Write to [email protected]. A person reads every message and answers as soon as we can.
What to include so we can help on the first reply:
Never send us your password. Nobody at StyleCast will ever ask for it.
You can sign in three ways: with Apple, with Google, or with your email address and a password. A new account made with an email address is confirmed with a six-digit code we email to you. One account works on the website, in the studio and in the iPhone app.
If you signed in with Apple and chose Hide My Email, your account's address is the private relay address Apple made for you. Sign in with Apple again and you are back in the same account.
Forgotten password? In the sign-in box, press Forgot your password? and we email a link to set a new one; it works once, for 45 minutes. If no email comes, look in spam, or write to us.
You can delete your account yourself at any time:
To be sure it is you, we ask you to confirm with your password, with Apple or Google, or with a code we email you. Deleting removes your account, your photos, your wardrobe, your sets of views, your pictures and clips, your plans and morning notes, and every link you shared. It cannot be undone, and any credits left in the account go with it. If you signed in with Apple, deleting also ends the link between your Apple ID and StyleCast. What we keep afterwards is set out in our privacy notice.
StyleCast is made by HaloSync Global, in Ontario, Canada. For anything about the organization rather than the app, write to [email protected]. For help with StyleCast itself, [email protected] is the quickest way.